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a1mobile SMS Opt-In

a1mobile operates two distinct, transactional SMS programs. Both are consumer-initiated; neither sends marketing or unsolicited messages. Reply STOP to opt out or HELP for help on either program at any time. Message frequency varies; message & data rates may apply.

Program 1 — Account & verification (2FA)

a1mobile sends account and verification (2FA) text messages to its own account holders — one-time login/verification codes, account and service notifications, and customer-care replies — in direct response to the user’s own action. This is transactional, consumer-initiated messaging.

How account holders opt in

  1. At account creation. The a1mobile signup form (mobile app and web) includes a phone-number field and the SMS consent disclosure, with a required checkbox to agree to the Terms and Privacy Policy. See the screenshot below.
  2. In account settings. Account holders manage consent anytime under notification channels — enabling SMS notifications opts in to 2FA and account notifications; disabling opts out.

Consent language shown at opt-in

By creating an account, you agree to receive account and verification (2FA) text messages from a1mobile at this number. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Opt-in form (signup)

a1mobile account signup form showing the phone-number field, SMS consent disclosure, and agree-to-Terms checkbox

Example messages

Verification (2FA) codes are sent only in response to the user’s own login/verification request:

Example a1mobile verification (2FA) code text messages

Program 2 — Platform customer-care (on behalf of businesses)

a1mobile is a SaaS platform that provides phone and SMS service to small businesses (restaurants, salons, clinics, and other local services). Under this program, a1mobile sends transactional, consumer-initiated customer-care messages on behalf of those businesses: reservation and appointment confirmations, order and pickup status, and direct replies to consumers who first contacted the business. Each message identifies a1mobile as the sending platform and names the business it is sent for (e.g. “a1mobile for Bella Trattoria: …”). No marketing or promotional content is sent under this program. Low-volume businesses and businesses whose own dedicated 10DLC registration is still in review send on this shared platform campaign; they migrate to their own dedicated campaign as they grow or once approved.

How consumers opt in (three methods)

  1. Digital booking/contact form. A consumer enters their mobile number on a business’s a1mobile-powered reservation/booking form. The form displays the consent disclosure (shown below) and submitting the booking records consent.
  2. Phone call (verbal consent). When a consumer calls the business, a1mobile’s assistant asks whether they would like an SMS confirmation, reads the consent policy aloud, and sends an SMS only if the caller gives explicit verbal approval. If the caller declines or is unsure, no SMS is sent. (Assistant call script below.)
  3. Inbound text. A consumer texts the business’s a1mobile number first; the business replies to that consumer-initiated message.

1 — Digital form: consent language & screenshot

[Business] teamed up with a1mobile to make booking your table instant and secure, at no cost to you. By selecting Complete Reservation you are agreeing to receive text messages from a1mobile regarding your reservation. Message and data rates may apply. Reply STOP to cancel messages at any time.
a1mobile-powered reservation form showing the SMS consent disclosure naming a1mobile as the sender

2 — Phone call: assistant consent script

On calls handled by the a1mobile assistant, SMS is sent only after explicit verbal consent:

• Ask if the caller would like to receive an SMS confirmation.

• If yes, read the SMS consent policy and ask for explicit approval.

• Only if consent is given, send the SMS confirmation to the caller.

• If the caller declines or is unsure, no SMS is sent.

Consent policy read aloud:

You agree to receive transactional customer-care text messages (reservation, appointment, and order confirmations and replies) from a1mobile on behalf of this business, sent in response to your request. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

3 — Inbound text

When a consumer texts the business’s a1mobile number first, they receive a reply such as:

a1mobile for [Business]: thanks for reaching out — we’ll reply shortly. Msg frequency varies, msg & data rates may apply. Reply STOP to opt out, HELP for help.

Example messages

  • a1mobile for Bella Trattoria: your table for 2 tonight at 7:00 PM is confirmed. Reply STOP to opt out, HELP for help.
  • a1mobile for Glow Salon: we received your message and will reply during business hours (9am–6pm). Reply HELP for help, STOP to opt out.

Opt-out, help & privacy (both programs)

Reply STOP at any time to opt out (no further messages will be sent) or HELP for help. Consent is recorded and logged with a timestamp; a1mobile does not sell or share consumer opt-in / consent data, and does not share it for third-party marketing. See our Privacy Policy and Terms of Service.